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The New Face of Retail

About - Iconic shopping centres

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Partnering with the world’s leading retail brands and iconic venues to give consumers innovative digital and physical commerce experiences.

Westfield Retail Solutions connects consumers and brands. We’re combining the power of physical spaces, digital innovation and data collaboration to enrich consumers’ experiences with retailers and venues.

Building on trusted retailer partnerships, we bring the best digital technologies to serve consumer needs wherever they want to engage with brands.

We’re enriching the physical shopping experience and giving consumers the power to make the best use of their time.

We Focus On The New Digital Shopper

Source: Morgan Stanley Research


Westfield Labs launches

October 2012

Nearly 3 out of 4 U.S. consumers report showrooming, while 88% report webrooming

November 2012

Source: Accenture

Number of worldwide mobile internet users surpasses the number of desktop internet users

March 2014

Source: comScore

48% of holiday shoppers say they did the majority of their shopping on or before Cyber Monday

October 2014

Source: Google

41 million people shop online on Thanksgiving Day and 75.3 million on Black Friday

November 2015

Source: NRF

Westfield Labs pilots digital services in strategic Westfield centres

December 2015

Westfield Labs deploys next-generation location and messaging services in Westfield London

October 2016

Amazon captures 38% of the holiday online market share

December 2016

Source: Slice

Westfield Retail Solutions forms

February 2017

Who We Serve

Westfield Retail Solutions offers a rich shopping experience to billions of people around the world. We are applying the knowledge we have gained from more than 1.1 billion shopping visits per year at more than 85 global shopping centres. Our shoppers are looking for seamless, unified experiences that meet them where they already are spending their time.


Billions of shopping visits don’t lie: Consumers value the physical. But at the same time, they want to interact with the world in new ways.

76% Interact with Brands or Products Before Arriving at the Store *
50% Of All Retail Sales Are influenced By
Digital *
70% Products sold in Westfield shopping centres not available on Amazon.com **
*Deloitte Digital, "The New Digital Divide" 2015
**Westfield data

Brand Inquiries

We are looking to partner with brands, retailers and venue operators to drive best-in-class shopping experiences that marry digital and physical experiences.